Treasures of Solomon Custom Embroidered Masonic Apparel and Gifts Information
We enjoy hearing from our customers. If you would like to contact us, you can do so by mail, phone, or email:
Treasures of Solomon 225 Ridge Country Rd. Haslet, TX 76052 682-429-6386 sales@treasures-of-solomon.com
Shipping Policy:
Shipping is NOT a profit mechanism at Treasures of Solomon. We only charge our customers the actual common carrier shipping charges which we are charged. There are no "handling charges" added on to your order total. You have the option of receiving your order via customer pickup, USPS priority mail or UPS.
Refund and Return Policy:
Treasures of Solomon is owned by Masons and we meet all of our customers "on the level". We are committed to providing the highest quality products at reasonable prices to our customers. We pride ourselves on exceptional customer service. As such, if you ever have a problem with our products, we will do everything we can to make it right for you.
If, for some reason the incorrect product is shipped to you, please contact us via any of the methods above and we will give you a return authorization number and instructions for the return shipment. We will pay for the return shipment - and immediately send you the correct product.
If, within 30 days of receipt, you decide that the color, style, etc. of the product is just not for you, please contact us via any of the methods above. At your preference, we will exchange the item - or give you a credit or refund - on our receipt of the returned, unused merchandise. In this instance, return shipping charges are the responsibility of the customer. NOTE: Due to the nature of the service, custom embroidery services are excluded from this policy. A proof will be sent and approved by the customer prior to any custom embroidery services being performed.
If at any time a problem results due to defective materials or construction, please contact us so that we can assess how to correct the problem.